DV Transition House Worker Training
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This course provides standard training for staff working at women's shelters and transition houses, assisting those fleeing violence. In 2.5 hours of content, it covers: adding clients, consent, families, and other client information; recording safety information such as abuser information and visit logs; shelter operations; providing goods, services, and group activities; and recording incidents and turnaways.
👤 Clients
📝 Consent
The Consent module is used to record any consent given or denied by the client related to service provider services. You can indicate if the consent was given, at which date and even attach signed documents.
👩👧👦 Families
The Family module is used to keep track of a client’s family members and the role each member has in the family. Family roles include dependant, family head and partner. When a client is linked to a family, they can be managed as a family unit for certain activities, such as book ins.
🦺 Safety
🏕️ Housing History
The Housing History module is used to keep track of the client’s past and present housing situation.
💵 Financial Profile
The Financial Profile module allows users to help clients manage their finances by tracking their income, expenses, assets and debts. Once values are added, visual representations of the client’s financial profile will appear.
🤹♀️ Miscellaneous Client Information
🛌 Admissions
The Admissions module encompasses the Stays, Reservations and Bed Availability features. The Stays feature allows users to see who is currently booked into their service provider, as well as book clients or families in and out.
🧦 Goods & Services
Goods & Services offer ways for staff to record that they provided clients with tangible Goods or helpful Services that are not connected to an overall case plan.
👥 Group Activities
The Group Activity module allows users to record group activities conducted at the service provider, such as a hot meal or support group. A client does not need to be booked into a shelter to attend a group activity.
↩️ Turnaways
The Turn Aways module is used to record when a client is denied service and the reasons why they were denied.
