Looking to train your whole team?
We've got you covered.
FAQ
FAQ
How Does it Work?
How Does it Work?
Each of your staff will gain a user account with their own username and password. You can enroll them in the course(s) you want them to take, or provide them with a code and tell them to enroll themselves. When they complete the training, a certificate is automatically issued, which you could ask for as proof.
If you know the names and email addresses of all of your staff that need training, you can purchase in bulk without leaving this browser.
- Find the available training you'd like to procure from the list below
- Click on "Buy now"
- Indicate how many people need training, and enter their names and email addresses.
If you pay with a credit card online, your staff get instant access. Bulk discounts are automatically applied to teams of 10 or more, and you can enroll up to 30 staff at a time!
Yes! Just use the "Buy now" button for the training you'd like to procure. Enter your billing information, then select "Bank transfer" or "Invoice me" for the payment method. Note that your staff will not gain access to the training materials until the order is manually approved by one of our staff.
Yes! Send us an email and we can issue a coupon code that your staff can enter for free training.
Absolutely! We even offer even better bulk discounts, the more staff you want to train. You just can't register them through the "Buy now" button below. Send us an email and we'll get you set up.
Yes! If you want to provide the same training to a minimum of 10 staff, we are happy to set up a custom course for you at no additional cost. (All of our training is priced based off of the amount of content, but there would be no setup fee for doing something special.)
We can also set up a special, private community portal just for you. Let us know your needs and we'd be pleased to help you in any way we can.
Just send us an email and we'll talk.
Available Training for Front Line Staff
Diversion Specialist Training
Quick Start Training
Shelter worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.
Total learning time is about 4 hours.
Note that this is generic training for an average shelter worker; your shelter may do things somewhat differently.
Shelter Worker Training
Quick Start Training
Shelter worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.
Total learning time is about 4 hours.
Note that this is generic training for an average shelter worker; your shelter may do things somewhat differently.
Shelter-Based Case Manager Training
Quick Start Training
Case manager in a shelter? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; case management; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.
Total learning time is about 4.5 hours.
Note that this is generic training for an average shelter-based case manager; your shelter may do things somewhat differently.
Housing-Based Case Manager Training
Quick Start Training
Housing-based case manager? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; and running reports.
Total learning time is about 4 hours.
Note that this is generic training for an average housing-based case management worker; your service provider may do things somewhat differently.
Outreach Worker Training
Quick Start Training
Outreach worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and group activities; outreach mapping; and running reports.
Total learning time is about 2.5 hours.
Note that this is generic training for a typical outreach worker; your service provider may do things somewhat differently.
Non-Residential Case Manager Training
Quick Start Training
Do you provide non-residential case management? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.
Total learning time is about 3.5 hours.
Note that this is generic training for an average day program case manager; your service provider may do things somewhat differently.
Day Program Worker Training
Quick Start Training
Day program worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.
Total learning time is about 3 hours.
Note that this is generic training for an average day program worker; your service provider may do things somewhat differently.
Prevention Worker Training
Quick Start Training
Prevention worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; housing loss prevention; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.
Total learning time is about 3.5 hours.
Note that this is generic training for an average prevention worker; your service provider may do things somewhat differently.
DV Transition House Worker Training
Quick Start Training
Do you provide shelter for people fleeing intimate violence? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; recording safety information such as abuser information and visit logs; shelter operations; providing goods, services, and group activities; incidents; turnaways; and running reports.
Total learning time is about 4 hours.
Note that this is generic training for an average transition house; your shelter may do things somewhat differently.
Outreach ICM Training
Quick Start Training
Outreach intensive case manager (ICM)? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods and services; outreach mapping; the VI-SPDAT, SPDAT, and VAT; and running reports.
Total learning time is about 3.5 hours.
Note that this is generic training for a typical outreach ICM; your service provider may do things somewhat differently.
Supportive Housing Worker Training
Quick Start Training
Supportive housing worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, financial and health information, and other client information; case management; VAT & SPDAT assessments; appointments; and running reports.
Total learning time is about 3.5 hours.
Note that this is generic training for an average supportive housing worker; your service provider may do things somewhat differently.
Do You Need Training Too?
Shelter Supervisor Training
Quick Start Training
Shelter supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; running reports; managing shelter beds; managing user accounts; auditing and other administrative tasks; and coordinated access.
Total learning time is about 5.5 hours.
Note that this is generic training for an average shelter supervisor; your shelter may do things somewhat differently.
Housing-Based Case Management Supervisor Training
Quick Start Training
Housing-based case management supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.
Total learning time is about 5.5 hours.
Note that this is generic training for an average housing-based case management supervisor; your service provider may do things somewhat differently.
Day Program Supervisor Training
Quick Start Training
Day program supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.
Total learning time is about 4 hours.
Note that this is generic training for an average day program supervisor; your service provider may do things somewhat differently.
Prevention Supervisor Training
Quick Start Training
Prevention supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; housing loss prevention; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.
Total learning time is about 4.5 hours.
Note that this is generic training for an average prevention supervisor; your service provider may do things somewhat differently.
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