Are you a system-level manager or an executive director and trying to get a handle on how this whole HIFIS thing works? This course gives you the big picture of HIFIS, covering the whats, the whys, and the hows. What are your obligations under Reaching Home? Why should you be bothering to get your staff to do data entry? How can this system benefit you? This course answers these questions and more.

For front line shelter workers, this course covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; communications, and reports.

For eviction prevention workers, this course covers: logging into and accessing HIFIS; adding clients, consent, families, and other client information; housing loss prevention; providing goods and services; the VI-SPDAT assessment; turnaways, incidents, and service restrictions; communications, and running reports.

For outreach staff who do deliver professional, intensive case management, this course covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the VI-SPDAT, SPDAT, and VAT assessments; providing goods and services; outreach mapping; communications, and running reports. For users of HIFIS 4.0.60 or higher.

This course includes additional training for any staff who use HIFIS to record health-related information. It is intended for staff who have already received training about the core HIFIS functions. In this course, we will cover such topics as: tracking a client's dietary requirements, recording health issues, noting what medications a client requires, securely dispensing medication to clients, and doing pill counts.