Are you a system-level manager or an executive director and trying to get a handle on how this whole HIFIS thing works? This course gives you the big picture of HIFIS, covering the whats, the whys, and the hows. What are your obligations under Reaching Home? Why should you be bothering to get your staff to do data entry? How can this system benefit you? This course answers these questions and more.

This course provides standard training for staff equipped with the Quick Start Day Program Worker rights template developed by ACRE Consulting. In 2 hours of content, it covers: adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; and service restrictions.

This course provides standard training for staff who provide case management in a non-shelter, non-housing setting. In 3 hours of content, it covers: adding clients, consent, families, and other client information; case management; providing goods, services, and group activities; the VI-SPDAT, SPDAT, and VAT assessments; incidents; and service restrictions.

This course provides standard training for staff equipped with the Quick Start Prevention Worker rights template developed by ACRE Consulting. In 2.5 hours of content, it covers: adding clients, consent, families, and other client information; housing loss prevention; providing goods and services; the VI-SPDAT assessment; turnaways, incidents, and service restrictions.

This course provides standard training for staff whose primary role is to provide shelter diversion to clients. In under 3 hours of content, it covers: adding clients, consent, families, and other client information; the diversion module; shelter operations; providing goods and services; the housing loss prevention module; turnaways, and service restrictions.

This course provides standard training for staff who do provide outreach to people experiencing homelessness. In 1.5 hours of content, it covers: adding clients, consent, families, and other client information; providing goods, services, and group activities; and outreach mapping. For users of HIFIS 4.0.60 or higher.

This course provides standard training for outreach staff who do deliver professional, intensive case management. In 2.5 hours of content, it covers: adding clients, consent, families, and other client information; case management; the VI-SPDAT, SPDAT, and VAT assessments; providing goods and services; and outreach mapping. For users of HIFIS 4.0.60 or higher.

This course provides standard training for staff working at women's shelters and transition houses, assisting those fleeing violence. In 2.5 hours of content, it covers: adding clients, consent, families, and other client information; recording safety information such as abuser information and visit logs; shelter operations; providing goods, services, and group activities; and recording incidents and turnaways.