Getting Started with HIFIS
Access
This course is a beginner’s introduction to HIFIS 4. In just over an hour, this course covers accessing HIFIS and getting oriented to the layout, as well as understanding client files, communications, and reports: basic information that almost every HIFIS user should know.
🙋♀️ Introduction to HIFIS 4
The Homeless Individuals and Families Information System (HIFIS) is a comprehensive data collection and case management system designed to better understand what is happening in your community and to work collaboratively.
👤 Clients
The Vitals page is the landing page when accessing a client’s profile. From this page, you can view or edit the client’s vitals (the basic information about a client that is required when creating a Client record), add a comment about the Client’s file, and access all information and activities linked to the client record.
The Vi…
📫 Communications
There are three types of communications in HIFIS: Bulletins, Broadcasts, and Messaging.
The Bulletins module is an electronic bulletin board system used to advise staff of important information, such as team meetings, fire drills or incidents concerning a specific client.
The Messaging module is used to send confidential messages between specific users. Messages are similar to email in that they can only be viewed by the individuals who receive them.
The Broadcast module is used when a message needs to be seen by every user who is currently logged into HIFIS. A broadcast displays an urgent message by sowing an orange notification in the top right corner of the page.
There are three types of communications in HIFIS: Bulletins, Broadcasts, and Messaging.
The Bulletins module is an electronic bulletin board system used to advise staff of important information, such as team meetings, fire drills or incidents concerning a specific client.
The Messaging module is …
🏥 Directory of Services
The Directory of Services module is used to record the location and contact information for various places used in multiple HIFIS modules, such as referrals, a PIT magnet event, or the location of a group activity.
📊 Reports
The Reports module is used to generate reports. Reports can be high-level for system analysis (eg. monthly inflow/outflow, funding requirements), or simply provide a useful output for front line staff (eg. a bed list, case management overview).
