Day Program Worker Training

Access

This course provides standard training for staff equipped with the Quick Start Day Program Worker rights template developed by ACRE Consulting. In 2 hours of content, it covers: adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; and service restrictions.

👤 Clients
The Client – Vitals page is the landing page when accessing a client’s profile. From this page, you can view or edit the client’s vitals - the basic information about a client that is required when creating a Client record, add a comment about the Client’s file and access all information and activi…
📝 Consent

The Consent module is used to record any consent given or denied by the client related to service provider services. You can indicate if the consent was given, at which date and even attach signed documents. 

👩‍👧‍👦 Families

The Family module is used to keep track of a client’s family members and the role each member has in the family. Family roles include dependant, family head and partner. When a client is linked to a family, they can be managed as a family unit for certain activities, such as book ins. 

🏕️ Housing History

The Housing History module is used to keep track of the client’s past and present housing situation.

🧦 Goods & Services

Goods & Services offer ways for staff to record that they provided clients with tangible Goods or helpful Services that are not connected to an overall case plan.

🌡️VI-SPDAT

The VI-SPDAT helps identify who should be recommended for each housing and support intervention, moving the discussion from simply who is eligible for a service intervention to who is eligible and in greatest need of that intervention. While the SPDAT is an assessment tool, the VI-SPDAT is a survey that anyone could complete, to help prioritize clients.

🚒 Incidents

The Incidents module is used to record incidents involving clients, other people and/or staff. Incidents refer to a specific, non-ongoing event.

⛔ Service Restrictions

The Service Restrictions module records services that a client is restricted from, which service providers have restricted them and for how long. It also records the reason why the services were restricted. Clients can be restricted from the following modules: Stays, Food Banks and Goods and Services. When a client is restricted from service, a Client Alert appears under their profile.