Outreach Worker Training

The Homeless Individuals and Families Information System (HIFIS) is a comprehensive data collection and case management system designed to better understand what is happening in your community and to work collaboratively.

The Consent module is used to record any consent given or denied by the client related to service provider services. You can indicate if the consent was given, at which date and even attach signed documents. 

The Family module is used to keep track of a client’s family members and the role each member has in the family. Family roles include dependant, family head and partner. When a client is linked to a family, they can be managed as a family unit for certain activities, such as book ins. 

The Housing History module is used to keep track of the client’s past and present housing situation.

The Encampments module allows users to record the locations and populations of known encampments.

Goods & Services offer ways for staff to record that they provided clients with tangible Goods or helpful Services that are not connected to an overall case plan.

The Reports module is used to generate reports. Reports can be high-level for system analysis (eg. monthly inflow/outflow, funding requirements), or simply provide a useful output for front line staff (eg. a bed list, case management overview).