Completing Courses

Most courses issue certificates automatically when all lessons are marked as completed. You can check your course progress by accessing a course home page. At the top, there will be a progress bar indicating how many lessons are complete and what your total course completion percentage is. In the sample below, the student has completed 21 of 23 lessons, equalling 91%. If you have not yet completed all lessons, make sure you get to 100% completion. A certificate will not be issued unless this progress bar is at 100%. (Often, we find that students are forgetting to mark the final lesson as completed.) How do I receive my certificate? When a certificate is issued, you will receive an email that contains a link to your certificate. Additionally, you can access all your certificates from your dashboard, by clicking on the Certificates tab. There’s also a quick link on the left navigation panel. My progress bar is at 100% and I still don’t have a certificate Some courses intentionally do not issue a certificate. This is typically in the case where the course is not sufficient on its own to constitute HIFIS training. Were you instructed to complete more than one course?

If you want to (or are required to) retake a course you’ve already completed, first you need to reset your course progress, otherwise a new certificate will not be issued. First, go to the course page for the course you intend to retake. Then, click the Restart Course button: Then you can proceed as normal as if you’re completing the course for the first time, and a new certificate should automatically be updated when you complete all the lessons again.