Case manager in a shelter? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; case management; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

Total learning time is about 4.5 hours.

Note that this is generic training for an average shelter-based case manager; your shelter may do things somewhat differently.

Housing-based case manager? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average housing-based case management worker; your service provider may do things somewhat differently.

Housing-based case management supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.

Total learning time is about 5.5 hours.

Note that this is generic training for an average housing-based case management supervisor; your service provider may do things somewhat differently.

Outreach intensive case manager (ICM)? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods and services; outreach mapping; the VI-SPDAT, SPDAT, and VAT; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for a typical outreach ICM; your service provider may do things somewhat differently.

Do you provide non-residential case management? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for an average day program case manager; your service provider may do things somewhat differently.

Supportive housing worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, financial and health information, and other client information; case management; VAT & SPDAT assessments; appointments; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for an average supportive housing worker; your service provider may do things somewhat differently.

This report shows a list of clients that have open case files and have had no activity within their case file(s) since a specified date at the selected Service Provider(s). Activity is defined broadly and includes adding or editing Comments, Sessions, Documents, Session Appointments, Session Comments, or editing the Case file itself.

For the municipality’s CHPI reporting needs, they requested a report that will show: The number of Goals that were closed successfully versus unsuccessfully and what the goals were; How many of these goals had a Session created and what type of Session was it; Organized by case manager as well as Service Provider.

This report examines the number of open cases to determine current caseload. It is a tool for communities which are delivering case management services to people experiencing homelessness, to examine whether caseloads are balanced across case managers, and whether overall caseloads meet established standards.