Shelter worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average shelter worker; your shelter may do things somewhat differently.

Shelter worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average shelter worker; your shelter may do things somewhat differently.

Shelter supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; running reports; managing shelter beds; managing user accounts; auditing and other administrative tasks; and coordinated access.

Total learning time is about 5.5 hours.

Note that this is generic training for an average shelter supervisor; your shelter may do things somewhat differently.

Case manager in a shelter? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; shelter operations; case management; providing goods, services, and group activities; the VI-SPDAT assessment; incidents, turnaways, and service restrictions; and running reports.

Total learning time is about 4.5 hours.

Note that this is generic training for an average shelter-based case manager; your shelter may do things somewhat differently.

Housing-based case manager? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average housing-based case management worker; your service provider may do things somewhat differently.

Housing-based case management supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; the housing search process; VAT & SPDAT assessments; goods and financial assistance; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.

Total learning time is about 5.5 hours.

Note that this is generic training for an average housing-based case management supervisor; your service provider may do things somewhat differently.

Outreach intensive case manager (ICM)? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods and services; outreach mapping; the VI-SPDAT, SPDAT, and VAT; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for a typical outreach ICM; your service provider may do things somewhat differently.

Outreach worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; tracking encampments; providing goods and services; and running reports.

Total learning time is about 2.5 hours.

Note that this is generic training for a typical outreach worker; your service provider may do things somewhat differently.

Outreach team supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; tracking encampments; providing goods and services; running reports; managing user accounts; the directory of services; people; coordinated access; and some light administrative tasks.

Total learning time is about 3.5 hours.

Note that this is generic training for a typical outreach supervisor; your service provider may do things somewhat differently.

Do you provide non-residential case management? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; case management; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for an average day program case manager; your service provider may do things somewhat differently.

Day program worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.

Total learning time is about 3 hours.

Note that this is generic training for an average day program worker; your service provider may do things somewhat differently.

Day program supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.

Total learning time is about 4 hours.

Note that this is generic training for an average day program supervisor; your service provider may do things somewhat differently.

Prevention worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; housing loss prevention; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for an average prevention worker; your service provider may do things somewhat differently.

Prevention supervisor? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; housing loss prevention; providing goods, services, and group activities; the VI-SPDAT assessment; incidents; service restrictions; running reports; managing user accounts; using the directory of services and people list; auditing and other administrative tasks; and coordinated access.

Total learning time is about 4.5 hours.

Note that this is generic training for an average prevention supervisor; your service provider may do things somewhat differently.

Do you provide shelter for people fleeing intimate violence? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, and other client information; recording safety information such as abuser information and visit logs; shelter operations; providing goods, services, and group activities; incidents; turnaways; and running reports.

Total learning time is about 4 hours.

Note that this is generic training for an average transition house; your shelter may do things somewhat differently.

Supportive housing worker? Get HIFIS training! This training covers: logging in and accessing HIFIS; adding clients, consent, families, financial and health information, and other client information; case management; VAT & SPDAT assessments; appointments; and running reports.

Total learning time is about 3.5 hours.

Note that this is generic training for an average supportive housing worker; your service provider may do things somewhat differently.

This training covers the high-level administrative functions that Community Entities, in their role as a local administrator of the BC Housing instance of HIFIS, might be expected to perform.  Topics covered include: user accounts; programs; reports; configuration for admissions, housing placements, food banks, waiting lists, and goods and services modules; lookup tables; the directory of services; people; custom tables and questionnaires; and various administrative tasks.

Total learning time is around 2.5 hours.

This training covers many administrative functions in HIFIS that might be delegated to someone who administers a portion of the system - a "Local" administrator. Topics covered include: service providers; user accounts; rights; programs; reports; coordinated access; configuration for admissions, housing placements, food banks, waiting lists, and goods and services modules; lookup tables; the directory of services; people; custom tables and questionnaires; and some system settings and administrative tasks.

Total learning time is around 3.5 hours.

This training covers all administrative functions within HIFIS and is useful for high level system administrators. Topics covered include: service providers; clusters; user accounts; rights; programs; reports; coordinated access; configuration for admissions, housing placements, food banks, waiting lists, and goods and services modules; lookup tables; the directory of services; people; custom tables and questionnaires; and various system settings and administrative tasks.

Total learning time is around 5.5 hours.

This HIFIS Guru-in-Training Program module covers the fundamental elements that are used to configure HIFIS, and is broken into three chapters.

• Chapter 1: Building Blocks covers Service Providers, Clusters, Places, and Programs

• Chapter 2: Users and Rights covers User accounts, Rights, and Rights Templates

• Chapter 3: HIFIS Fields covers Look-up Tables and other drop-down menus, Geographic Regions, Mandatories, and your data dictionary

Become the ultimate HIFIS master with the HIFIS Masterclass: Advanced HIFIS Use! This course covers:

• Custom tables

• Questionnaires & surveys

• Lookup tables

• People and places

• Mandatory and disabled fields

• Default programs

• Service inventories

Note: we recommend that you have completed HIFIS Masterclass: Basic HIFIS Configuration before you start this course.

A six-week course for communities at the earliest stages of HIFIS 4 pre-implementation. Covers planning and needs assessment, IT & legal requirements, consent and the basics of data collection.

• Week 1: Assembling Your Project Team
• Week 2: Partner Agencies
• Week 3: Service Providers & Clusters
• Week 4: Consent and HIFIS 4
• Week 5: Access to Client Files
• Week 6: Collecting Personal Information
• Bonus: Geographic Regions