This course is a beginner’s introduction to HIFIS 4. In just over an hour, this course covers accessing HIFIS and getting oriented to the layout, as well as understanding client files, communications, and reports: basic information that almost every HIFIS user should know.

This course includes additional training for shelter staff who also perform supervisory functions. It includes: managing shelter beds; user accounts; service restrictions; coordinated access; and some light administrative tasks.

This course includes additional training for housing-based case management supervisors. It includes: managing the housing unit inventory; user accounts; the directory of services; people; coordinated access; and some light administrative tasks.

This course includes additional training for supervisors. It includes: managing user accounts; the directory of services; people; coordinated access; and some light administrative tasks.